Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

A member of our support team will talk with you first to determine the nature of the problem and then ask you to click the button below.

How it works

Step 1: Once you are on the phone with a member of our support team, click the Remote Support button.

Step 2: You are prompted to Download a small virus-free plug-in.

Step 3: With your permission, your Support representative can view your screen and share control of your mouse and keyboard.

Don't worry. You are always in full control of your computer and can end the session at any time.

Terms of Use